For players aged 21 and above

89cd Responsible Gaming

Entertainment should always be safe and controlled. 89cd is committed to protecting you — set limits, stay aware, and enjoy responsibly.

Our Commitment

89cd believes that online gaming is an enjoyable form of entertainment — but we never want it to become a burden on your life. Responsible gaming is not just a policy; it is the core foundation of our platform. We are committed to giving every player the opportunity to play in an aware and controlled way.

All services on our platform are for players aged 21 and above only. The age verification process ensures that minors cannot open an account or play on 89cd in any way. If you suspect someone is underage, please inform our support team immediately.

Important: Gambling is a form of entertainment, not a source of income. Never bet beyond your means and never chase losses by placing more bets.

Our Protective Tools

Deposit Limit

You can set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately. A waiting period applies when increasing a limit, so that you have the opportunity to reconsider your decision.

Session Time-Out

Temporarily pause your account for a set period — from 24 hours up to six weeks. During this time you will not be able to log in or place bets, and the break will help you restore your mental wellbeing.

Self-Exclusion

If you feel that gaming is getting out of control, you can choose a long-term self-exclusion. Once this option is active, you will not be able to recover your account before the set period ends.

Loss Limit

Set a maximum daily or weekly loss limit. Once the limit is reached, the session will close automatically, keeping you protected from the temptation to place further bets.

Age Verification

Age verification is mandatory to register on 89cd. We use reliable verification methods to prevent minors from accessing the platform. If you believe someone you know who is underage is gaming, contact us.

24/7 Support

Our Bangla-speaking support team is with you around the clock, day and night. Contact us via live chat for any questions or issues related to responsible gaming.

Recognise the Signs of a Problem

Keep the following signs in mind to understand whether gaming is becoming a problem. If more than one of these signs feels familiar, seek help.

  • Spending more money on bets than your budget allows
  • Playing repeatedly to try to recover money you have lost
  • Hiding your gaming from family or friends
  • Feeling restless when you are unable to stop playing
  • Work, studies or relationships being harmed because of gaming
  • Taking on debt or selling belongings to cover expenses
  • Unable to find enjoyment or focus on anything without gaming
  • Gradually increasing the amount you bet

Tips for Staying Safe

Follow 89cd's advice to ensure responsible gaming.

  • Set a budget before you start playing and stick to it strictly
  • When you lose, take a break instead of getting discouraged
  • Never place a large bet on impulse
  • Do not play while under the influence of alcohol or drugs
  • Decide on a time limit for each session before you begin
  • Keep a balance between gaming and spending time with family and friends
  • Never think of gaming as an alternative source of income
  • If you go beyond your limits, activate self-exclusion yourself

How to Use Limits and Tools

89cd provides the tools below directly in your account settings. After logging in, go to the "Responsible Gaming" section and activate any of them at any time.

Setting a Deposit Limit

Set a maximum daily, weekly or monthly deposit amount from Account Settings. Reducing a limit takes effect immediately.

Time Limits and Breaks

Pause your account for a set period. Choose the duration of the break yourself. Once this option is activated, it cannot be changed until the period ends.

Permanent Self-Exclusion

If you want to stop playing for an extended period, choose permanent self-exclusion. Our support team will help you through the process.

Reality Check

The system will remind you at regular intervals how long you have been playing. These messages help you stay aware and in control.

Protecting Minors

89cd strictly ensures that only individuals aged 21 and above can use our platform. Age verification is mandatory during registration, and if any discrepancy is detected, the account will be suspended immediately.

If a child or teenager in your family develops an interest in online gaming in any way, take the following steps as a guardian:

  • Use parental control software on devices
  • Keep passwords and login details secure from your child
  • Block age-restricted sites on the browser
  • Have an open conversation with your child about the risks of online gaming
  • If you see a minor on the platform, report it to [email protected]
Remember: Services on 89cd are for players aged 21 and above only. Violating this rule may result in account termination and forfeiture of funds.

Need Help? We Are Here

If you feel you are losing control over your gaming, do not wait — contact us now. Our team will support you without judgment.

24/7 Live Chat — instant support in Bangla
Support available seven days a week, twenty-four hours a day
All conversations are completely confidential and secure

Frequently Asked Questions

Responsible gaming means enjoying gaming within your own means and limits. This includes setting a budget, keeping to time limits, not chasing losses, and treating gaming as entertainment — not as a source of income.

After logging into your account, go to the "Responsible Gaming" or "Account Settings" section. From there, set a maximum daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately, but increasing a limit requires a waiting period.

It is not possible to recover your account before the self-exclusion period ends. Once the period is over, if you wish to start playing again, contact our support team. For permanent self-exclusion, there is no option to reactivate the account.

89cd is for players aged 21 and above only. Age verification is mandatory during the registration process. We use both technical and procedural safeguards to prevent minors from accessing the platform. If you suspect anyone underage is using the platform, please inform us immediately.

Yes. From Account Settings you can temporarily or permanently restrict specific game categories or products — such as slots, live casino or sports betting. Contact us via live chat for more details.

First contact us via 89cd's live chat or email — we will help you use self-exclusion or other protective tools. Also speak with family or a trusted friend. Have confidence in yourself — acknowledging a problem is the first step toward solving it.

Enjoy Entertainment Responsibly

Play your favourite games on 89cd — cricket, slots or live casino — always within your own limits. If you have any questions, read our FAQ.