89cd Terms and Conditions

1. General Introduction and Applicability

These terms and conditions ("Terms") govern the use of the 89cd platform and all its related services. 89cd is a trusted online entertainment platform for players in Bangladesh, offering cricket betting, live casino, slot games, and various other gaming services.

By accessing this site or using any of its services, you acknowledge that you have read, understood, and agreed to abide by these Terms. If you do not agree with these Terms, please refrain from using this site.

89cd reserves the right to modify or update these Terms at any time. Continued use of the site after any changes will be considered as your acceptance of the updated Terms. You are therefore advised to visit this page regularly.

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2. Eligibility and Account Registration

To open an account and use services on the 89cd platform, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You will operate the account in your own name and for your own benefit.
• All information you provide must be truthful, complete, and up to date.
• Each individual may create only one account. Creating multiple accounts may result in those accounts being cancelled and balances forfeited.
• You must not reside in any area where online gaming is strictly prohibited.
• You are solely responsible for keeping your account password confidential.

Opening an account with false information or using another person's identity is strictly prohibited. If such activity is detected, the account will be permanently closed and any associated funds will be forfeited.

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3. Identity Verification (KYC)

89cd conducts an identity verification process to ensure a safe and transparent environment. You may be asked to submit the following documents when required:

• A scanned copy of your National ID (NID) or passport.
• A document proving your current address (electricity bill, bank statement, etc.).
• Proof confirming ownership of the payment method used.

89cd reserves the right to hold withdrawal requests until verification is complete. Failure to provide documents or submission of false documents may result in account closure.

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4. Financial Transactions — Deposits and Withdrawals

89cd platform has a secure and convenient payment system in place. The following are key conditions regarding financial transactions:

• Minimum deposit amount: ৳500 (per method).
• Minimum withdrawal amount: ৳500.
• Withdrawal time: Processing is generally completed within 5–30 minutes.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

When withdrawing, you must use the payment method registered on your account. Funds cannot be transferred to a third-party account. Withdrawals may be temporarily delayed if verification is required.

No interest or profit is paid on deposited funds before they are used for betting or gaming. 89cd is not responsible for currency conversion or other banking charges.

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5. Bonuses and Promotional Offers

89cd provides various bonuses and promotional offers. The following conditions apply to receiving and using these bonuses:

• Each bonus offer has its own terms and validity period — please read the offer details carefully.
• Bonus balance cannot be withdrawn directly; the specified wagering requirement must be met first.
• If bonus abuse is detected from multiple accounts, the same IP address, or the same device, the bonus will be cancelled.
• There must be no pending withdrawals in your account at the time of receiving a bonus.
• 89cd reserves the right to modify, suspend, or cancel any promotional offer at any time.
• If unusual betting patterns intended to exploit bonuses are detected (such as placing opposing bets), the bonus and any winnings may be forfeited.

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6. VIP Program

89cd has a three-tier VIP program for loyal players. Based on your activity and gaming habits, you may be promoted to a higher tier:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

VIP benefits are subject to the same conditions as bonuses. Cashback funds are paid after the weekly accounting cycle. 89cd reserves the right to modify the VIP program terms at any time.

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7. Prohibited Activities

The following activities are strictly prohibited on the 89cd platform:

• Conducting money laundering or any illegal financial activities.
• Using any software, robot, bot, or automated method to play games.
• Intentionally exploiting any technical flaw or bug in the platform.
• Sharing or transferring bonuses with other players.
• Using multiple accounts to take advantage of bonuses.
• Conducting hacking, phishing, or any other form of cyberattack.
• Operating a gaming account on behalf of or in the name of a minor.
• Using or publishing any content from the platform without prior permission from 89cd.

If any such activity is detected, 89cd reserves the right to permanently close the account and forfeit all associated funds without prior notice. Relevant authorities may be notified if necessary.

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8. Gaming Policy and Fair Play

89cd is committed to ensuring fair play and transparency in all games. Our games are sourced from world-class software providers that use Random Number Generator (RNG) technology.

Some important points regarding gaming:

• The outcome of all games is entirely random and not predetermined.
• If a game result is voided due to a technical error, the bet will be refunded.
• 89cd will not be held responsible if a game is interrupted due to loss of internet connection.
• In live casino games, the dealer's decision will be considered final.
• 89cd reserves the right to change odds in all sports betting, including cricket betting.

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9. Account Suspension and Closure

89cd reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Violation of any clause of these Terms.
• Failure to complete identity verification or provision of false information.
• Indication of suspicious financial activity or fraud.
• If any security-related concerns arise.
• At your own request as part of responsible gaming policy.

You may also contact us at any time via live chat or by emailing [email protected] to request account closure.

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10. Privacy and Data Protection

89cd places the highest importance on protecting your personal information. We keep all data secure using SSL encryption technology. Your information is used solely for the purpose of providing services and is not sold to any third party.

To learn about our full data protection policy, please read the Privacy Policy page.

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11. Responsible Gaming

89cd takes responsible gaming very seriously. Gaming is an entertainment activity — it should not be considered a source of income.

• You can set deposit limits, session time limits, and loss limits for yourself.
• Temporary or long-term self-exclusion is available.
• If you notice signs of gaming addiction, please contact us immediately.

For more details, please read our Responsible Gaming page.

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12. Dispute Resolution

If you have any dispute or complaint, please first contact us via our 24/7 live chat support or by email at [email protected]. Our support team provides assistance in Bengali and works to resolve issues promptly.

After a complaint is submitted, we will investigate as quickly as possible and work to reach a fair decision. The relevant account or transaction may be temporarily suspended during the investigation.

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13. Limitation of Liability

89cd will not be held liable for any financial loss, data loss, or other indirect damages arising from the use of the 89cd platform if caused by the following:

• Internet disconnection or technical issues.
• Disruption to third-party services (banks, mobile operators).
• Natural disasters or force majeure circumstances.
• Damages resulting from your own negligence or violation of these Terms.

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14. Intellectual Property

All content on the 89cd website — logos, graphics, text, software, design — is owned by 89cd or its licensors. Reproducing, distributing, or using any part of this content for commercial purposes without prior written permission from 89cd is prohibited.

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15. Changes to Terms

89cd may update these terms and conditions at any time without prior notice. Updated terms will take effect as soon as they are published on this page. Continued use of the site will be considered as your acceptance of the new terms. The date of the most recent update will always be noted at the top of this page.

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16. Contact

For any questions or comments regarding these Terms, please contact us:

• [email protected]
• 24/7 Live Chat (support available in Bengali)

Our support team is available seven days a week, twenty-four hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6).